Terms of Service

These Terms of Service (“Terms”) are a legal agreement between you and ClientPlot(“ClientPlot”, “we”, “us”) governing your use of ClientPlot, a client-work management tool at clientplot.com (the “Service”). By creating an account or using the Service you agree to these Terms. If you do not agree, do not use the Service.

1. Eligibility and accounts

• You must be at least 18 and able to form a binding contract to use the Service.
• You are responsible for your account, for keeping your login credentials secure, and for all activity under your account.
• You are responsible for anyone you invite to your workspace and for what they do there.

2. Your content and responsibilities

You keep all rights to the clients, tasks, projects, notes, files and other data you add (“Your Content”). You grant us a limited licence to host, store, process and display Your Content solely to operate and improve the Service for you. You represent that you have the right to store the information you add — including personal data about your own clients — and that your use complies with applicable law.

You agree not to:

• use the Service for anything unlawful, harmful, deceptive or infringing;
• upload malware or content you don't have the right to store;
• attempt to breach security, access other workspaces, scrape, overload, reverse-engineer or resell the Service;
• use the Service to send spam or unsolicited messages.

We may suspend or remove content or accounts that violate these Terms.

3. Plans and billing

• Plans. ClientPlot offers a Free plan and paid plans (Solo, Team and Business), billed monthly or annually. Current prices are shown in the app and may change; we'll give notice of price changes before they affect you.
• Promotions and trials. We may occasionally offer promotional access to paid features. When any promotional period ends, if you have not subscribed, your workspace moves to the Free plan: your data is retained and premium features are simply locked.
• Subscriptions. Paid plans are billed in advance and renew automatically for the same period (monthly or annually) until you cancel. By subscribing you authorize us and our payment processor to charge your payment method on each renewal.
• Cancellation. You can cancel anytime from your billing settings. Your plan stays active until the end of the period you've already paid for, then moves to Free. You keep your data.
• Taxes. Prices exclude taxes unless stated; you are responsible for any applicable taxes.
• Failed payments. If a renewal payment fails, we may downgrade or suspend paid features until payment succeeds.

4. Refunds

Payments are non-refundable except where required by law. Because you can cancel at any time and keep access through the end of your current billing period, we do not provide prorated or partial refunds for unused time, downgrades, or cancellations, and monthly and annual fees already charged are not refundable. If you believe you were charged in error, contact us at support@clientplot.com and we'll review it in good faith.

5. Availability and changes

We work to keep the Service reliable but provide it on an “as available” basis. We may add, change, or remove features, and we may perform maintenance that causes downtime. Some features may be labelled beta or “coming soon” and are provided without any guarantee.

6. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the Service will be uninterrupted, error-free, or that data will always be accurate or preserved. ClientPlot is a tool, not a backup service or professional advice — you are responsible for maintaining your own backups of important data.

7. Limitation of liability

To the maximum extent permitted by law, ClientPlot and its operators will not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits, data, revenue, or goodwill, arising from your use of (or inability to use) the Service. Our total liability for any claim relating to the Service is limited to the greater of the amount you paid us in the 12 months before the claim or USD $50.

8. Indemnification

You agree to defend, indemnify and hold harmless ClientPlot and its operators from any claims, damages, liabilities and expenses (including reasonable legal fees) arising from Your Content, your use of the Service, your violation of these Terms, or your violation of any law or the rights of a third party (including the clients whose data you store).

9. Termination

You can stop using the Service and delete your account at any time. We may suspend or terminate your access if you breach these Terms or use the Service in a way that risks harm to others or to the Service. On termination, your right to use the Service ends; you may request an export of Your Content for a reasonable period beforehand.

10. Governing law

These Terms are governed by the laws of the United States, without regard to conflict-of-laws rules. You agree to the exclusive jurisdiction of the courts located there for any dispute that cannot be resolved informally.

11. Changes to these Terms

We may update these Terms as the Service evolves. We'll update the “Last updated” date and, for material changes, notify you in the app or by email. Continuing to use the Service after changes take effect means you accept them.

12. Contact

Questions about these Terms? Email support@clientplot.com.